Category: Server Status Updates

We have now completed the restore of all accounts and services. If you are still experiencing problems with your website or email please create a support ticket at https://thehostingpool.net . We sincerely apologise for this disruption in our services.  Thank you for your patience

We have almost completed the restore of all accounts and services. We are now testing all services to ensure they are operating normally. If you are still experiencing problems with your website or email please create a support ticket at https://thehostingpool.net . We sincerely apologise for this disruption in our services.  Thank you for your… Continue reading Monday 7th Dec 2020 – 8:00am update

The  restore process is continuing quite a bit faster now and we’re almost there. We are working 24×7 to get all services restored as soon as physically possible and we will continue to work flat out until all services have been fully restored.. We sincerely apologise for this disruption in our services.  Thank you for… Continue reading Sunday 6th Dec 2020 – 11:03pm update

Restore process is continuing but slower than expected but we are getting there. We are working 24×7 to get all services restored as soon as physically possible. We sincerely apologise for this disruption and we will continue to work flat out until all services have been fully restored. Thank you for your patience. If you… Continue reading Sunday 6th Dec 2020 – 5:45pm update

The backup team have informed me that they have completed another batch of accounts. We are nearing the end of the restore process. If your site is still not online please bear with us we are working as hard as we can to get all accounts restored ASAP. It really shouldn’t be too much longer… Continue reading Sunday 6th Dec 2020 – 3:05pm update

The backup team are nearing the end of the data restore process. They have been working 24×7 for the past number of days to get all services restored. We sincerely apologise for this disruption and we will continue to work flat out until all services have been fully restored. Thank you for your patience. If… Continue reading Sunday 6th Dec 2020 – 1:00pm update

Good News The majority of our customers sites / accounts are now fully restored from the backup. Thank you for your patience. If you are still experiencing problems with your website or email please create a support ticket please visit https://thehostingpool.net  

Thank you for your patience, We’re getting there. The backup team are working flat out to restore all domains & services as soon as possible. It is a big task and they are working through the backlog on by one. We sincerely apologise for the delay and I can assure you we are doing everything… Continue reading Saturday 5th Dec 2020 – 3:20pm update

Finally our server is up and running. We’ve started restoration of websites and services, they will go online one by one.  We will give you periodic updates on how it all going.

Good news indeed. Update: “Network seems started to work faster, restore process completed earlier than expected. Good news indeed. Need to edit few things in config and will try to boot that server. /home restore is next” Will keep you informee assoon as we have more news. We apologise again. Please bear with us.